This page explains the general terms and conditions you are agreeing to when you use the Bell & Loxton website. When you place an order with us we collect certain personal and transactional information (e.g. name, address, email address, telephone number and credit /debit card details). For full details on how we use this information, please read our privacy notice. To fulfil our obligations to you under these on-line shopping terms and conditions we communicate with you by e-mail and by posting notices on the website. You agree to receive communications from us electronically and that electronic communications will satisfy any legal requirement for communications be in writing.
OUR CONTRACT WITH YOU
When you place an order to purchase an item using our website this is an offer by you to Bell & Loxton to purchase those items. By ordering you are providing details which are true, accurate, current and complete and that the credit or debit card details are correct and your own.
On receipt of your order we will send you an email summarizing your order, this is the point that we accept your order and a contract is formed.
We only sell to adults (i.e. those aged 18 or over). If you are under 18, you may only use this website with the involvement of a parent or guardian.
You may pay for your items you order by supplying your credit/debit card details on the secure online order form. We are unable to accept cheque or cash as payment for online sales. Payment will be accepted in Sterling only. If you do not want to make card payments via the internet you may order and pay for goods over the telephone by calling 01548 562023.
Please note that we cannot guarantee the security of data when communicating via email therefore please do not send us payment information using email. Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide when placing an order.
Deliveries are undertaken to the UK mainland only. These are made within 5 working days from the point of order. You should check your order as soon as it is delivered and you must inform us of any errors or damage within 24 hours of receipt.
CANCELLATION AND REFUND POLICY
If you have a problem, or are unhappy with your purchase, then we will do our best to put the matter right. You can return any product within 14 days of receipt of your order as long as the container or box is unopened and the item is returned in good, resalable condition. All we ask is that you tell us why you are returning the item so that we can make any necessary changes to our products in the future to avoid dissatisfaction.
If the goods are faulty or do not comply with the contract between us, we will refund the cost of your return postage; otherwise we do not pay the postage costs associated with returning an order.
Bell & Loxton has taken great care to ensure prices are accurate. All prices are in Sterling. Prices displayed on the website are for online purchases only and they are not indicative of the price of identical items purchase in outlets. Promotions and prices you see in Bell & Loxton advertising and marketing material may not apply to the bellandloxton.co.uk online store, and vice versa. We reserve the right to update prices displayed on the website at any point.
We have taken every reasonable care in the preparation of the content of the site. However we cannot guarantee uninterrupted access to the site and so cannot guarantee that the information will always be completely up to date and free of errors.
LINKS TO EXTERNAL SITES
Certain hypertext links in this site may lead to other Websites. When you activate a link to another site you must be aware that we have no control over their content and will accept no responsibility or liability for any subsequent loss or damage.
CHANGES TO OUR TERMS AND CONDITIONS
Bell & Loxton reserves the right to alter these Terms and Conditions from time to time by posting new terms and conditions on this Website.
Any brand names, product and service names and titles and copyrights used in this site may be trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Bell & Loxton for their use by any person other than such holders and such use may constitute an infringement of the holders' rights.
All designs, text, graphics and their selection and arrangement on this Website are the copyright of Bell & Loxton and its content providers Logo Design. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use.
Any other use of materials on this site without Bell & Loxtons prior written consent is prohibited.
LIMITATIONS TO INFORMATION GIVEN
Bell & Loxton may provide general information on nutrition related topics, but does not purport to contain comprehensive information about any disease, deficiency or medical condition. Information provided on this website should not be construed as medical advice. Customers and users of the site are advised at all times to consult a qualified medical practitioner if they have any health concerns.